Terms of Service

Last updated: September 2026

Welcome to Sattvicveda. These Terms of Service (“Terms”) govern your access to and use of the Sattvicveda website, sattvicveda.com, and your purchase of products through our website.

By accessing our website or placing an order, you agree to be bound by these Terms. If you do not agree with any part of these Terms, please do not use our website.

1. About Sattvicveda

Sattvicveda operates an online store offering wellness and related products to customers in India.

Throughout these Terms, “Sattvicveda,” “we,” “us,” and “our” refer to Sattvicveda, and “you” or “customer” refers to any person accessing our website or purchasing our products.

2. Eligibility

By using this website, you represent that:

• You are legally capable of entering into a binding agreement.

• The information you provide to us is accurate and complete.

• You will use the website only for lawful purposes.

• You will comply with these Terms and all applicable laws and regulations.

If you are purchasing a product on behalf of another person or entity, you confirm that you have the authority to do so.

3. Products and Product Information

We make reasonable efforts to ensure that product descriptions, images, prices, specifications, availability, and other information displayed on our website are accurate.

However:

• Product colours and appearance may vary depending on your device or screen.

• Natural products may have variations in colour, texture, aroma, or appearance.

• Product availability may change without prior notice.

• We reserve the right to correct errors or inaccuracies in product information.

We do not guarantee that all website content will always be complete, accurate, or current.

4. Orders

When you place an order through our website, you are making an offer to purchase the selected products.

After placing an order, you may receive an order confirmation. An order confirmation does not necessarily constitute acceptance of the order.

We reserve the right to accept, reject, limit, or cancel an order for reasons including:

• Product availability.

• Pricing or listing errors.

• Incorrect customer information.

• Suspected fraudulent or unauthorized transactions.

• Delivery limitations.

• Errors in the order.

• Other legitimate business or operational reasons.

If we cancel an order after payment has been received, we will arrange an applicable refund to the original payment method.

5. Pricing and Payments

All prices displayed on the website are in Indian Rupees (INR), unless otherwise stated.

Prices, offers, discounts, and promotions may change at any time without prior notice. Changes will not affect orders that have already been accepted, except where correction or cancellation is required due to an obvious error.

You agree to provide accurate billing and payment information.

Payments may be processed through third-party payment providers. We do not store your complete payment card information unless expressly stated otherwise in our Privacy Policy.

6. Shipping and Delivery

We currently offer delivery within India, subject to service availability at the delivery address.

Delivery timelines displayed on the website are estimates and may vary due to circumstances beyond our reasonable control, including courier delays, weather, holidays, natural events, transportation disruptions, or incorrect delivery information.

You are responsible for providing an accurate and complete shipping address and contact information.

Once an order has been handed over to the shipping carrier, delivery is also subject to the carrier's processes and timelines.

Please refer to our Shipping Policy for additional information regarding dispatch and delivery.

7. Returns, Refunds and Cancellations

Returns, refunds, replacements, and cancellations are governed by our Return & Refund Policy.

Because some of our products may be consumable or hygiene-sensitive, eligibility for returns may be subject to specific conditions.

Nothing in our Return & Refund Policy is intended to exclude or restrict rights available to consumers under applicable law.

8. Use of Products

Our products are intended to be used according to the instructions, descriptions, labels, and other information provided with or accompanying the product.

You are responsible for using products appropriately and following applicable instructions.

Unless expressly stated otherwise, information provided on our website is for general informational purposes and should not be considered medical advice, diagnosis, or treatment.

If you have concerns about whether a product is appropriate for you, you should consult a qualified healthcare professional before using it.

9. User Accounts

Certain features of the website may require you to create an account.

You are responsible for:

• Providing accurate information.

• Maintaining the confidentiality of your account credentials.

• Keeping your account information updated.

• All activities carried out through your account.

You should notify us promptly if you believe your account has been accessed without authorization.

We reserve the right to suspend or terminate accounts where we reasonably believe there has been misuse, fraud, unauthorized activity, or violation of these Terms.

10. Prohibited Activities

You agree not to:

• Use the website for unlawful purposes.

• Attempt to gain unauthorized access to our website, servers, systems, or accounts.

• Interfere with the operation or security of the website.

• Introduce viruses, malware, or other harmful code.

• Use automated systems to scrape, copy, or collect website content without permission.

• Misrepresent your identity or provide fraudulent information.

• Use the website to engage in fraudulent transactions.

• Reproduce, copy, distribute, or commercially exploit our content without authorization.

• Attempt to circumvent website security or access restrictions.

11. Intellectual Property

All content on the Sattvicveda website, including but not limited to:

• Brand names and logos.

• Product names and descriptions.

• Text.

• Images and graphics.

• Website design and layout.

• Videos.

• Original marketing materials.

• Software and other website elements.

is owned by or licensed to Sattvicveda and may be protected by applicable intellectual property laws.

You may access and use the website for personal, non-commercial purposes.

You may not reproduce, modify, distribute, publish, sell, or commercially exploit our intellectual property without our prior written permission.

12. User-Submitted Content

If you submit reviews, comments, photographs, testimonials, feedback, or other content to us, you represent that you have the right to submit that content.

By submitting content, you grant Sattvicveda a non-exclusive, royalty-free, worldwide license to use, reproduce, display, modify, and publish that content for legitimate business, marketing, and promotional purposes, subject to applicable law.

We reserve the right to remove content that is unlawful, misleading, offensive, abusive, defamatory, or otherwise inappropriate.

13. Third-Party Services and Links

Our website may contain links to or integrations with third-party websites, payment providers, delivery services, social media platforms, or other services.

Third-party services are governed by their own terms and policies.

We are not responsible for the availability, content, security, privacy practices, or policies of third-party services that are outside our control.

14. Website Availability

We aim to keep our website available and functioning properly, but we do not guarantee uninterrupted or error-free access.

The website may occasionally be unavailable because of:

• Maintenance.

• Updates.

• Technical problems.

• Security issues.

• Internet or hosting disruptions.

• Circumstances beyond our reasonable control.

We reserve the right to modify, suspend, or discontinue any part of the website without prior notice where reasonably necessary.

15. Disclaimer

To the extent permitted by applicable law, the website and its content are provided on an “as available” basis.

We make reasonable efforts to provide accurate information but do not guarantee that the website will always be error-free, uninterrupted, or completely current.

Nothing in these Terms excludes or limits any consumer rights or legal protections that cannot lawfully be excluded or limited.

16. Limitation of Liability

To the maximum extent permitted by applicable law, Sattvicveda will not be responsible for indirect, incidental, special, or consequential losses arising from your use of the website or products purchased through it.

Our liability, where legally permitted to be limited, will be limited to the amount paid by you for the specific product or order giving rise to the claim.

This limitation does not apply to liability that cannot legally be excluded or limited under applicable law.

17. Indemnification

To the extent permitted by applicable law, you agree to indemnify and hold Sattvicveda, its owners, employees, representatives, and service providers harmless from claims, losses, liabilities, damages, costs, and expenses arising from:

• Your violation of these Terms.

• Your unlawful or unauthorized use of the website.

• Your misuse of our products.

• Information or content submitted by you.

• Your violation of another person's rights.

18. Privacy

Your use of our website is also subject to our Privacy Policy, which explains how we collect, use, store, and protect personal information.

By using our website, you acknowledge that you have read and understood our Privacy Policy.

19. Changes to These Terms

We may update or modify these Terms from time to time.

The updated version will be posted on this page with a revised “Last updated” date.

Your continued use of the website after changes are posted constitutes acceptance of the updated Terms, to the extent permitted by applicable law.

20. Governing Law

These Terms shall be governed by and interpreted in accordance with the laws of India.

Any disputes arising in connection with these Terms or your use of the website shall be subject to the jurisdiction of the courts having appropriate jurisdiction, subject to applicable consumer protection laws and other mandatory legal rights.

21. Severability

If any provision of these Terms is determined to be invalid, unlawful, or unenforceable, that provision will be interpreted or modified to the extent necessary to make it enforceable, where legally permissible.

The remaining provisions will continue to remain in effect.

22. Entire Agreement

These Terms, together with our Privacy Policy, Shipping Policy, Return & Refund Policy, and any other policies expressly incorporated into them, constitute the agreement governing your use of the website and purchase of products from Sattvicveda.

23. Contact Us

If you have questions regarding these Terms of Service, please contact us:

Sattvicveda
Email: support@sattvicveda.com
Website: sattvicveda.com